Privacy Policy

Last Updated: September 20, 2026

Niyama Center (“Niyama Center,” “we,” “us,” or “our”), operated by Brittany Lutren LLC D.B.A. Niyama Center, respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy describes how we collect, use, disclose, and protect information when you visit our website, submit an inquiry, communicate with us, or otherwise use our services.

By using our website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• First and last name
• Email address
• Telephone or mobile phone number
• Address or location information
• Insurance information
• Information submitted through our contact or inquiry forms
• Information you provide when communicating with Niyama Center
• Information related to the services you are interested in receiving
• SMS opt-in status and messaging consent when you voluntarily elect to receive text messages from Niyama Center

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device type, operating system, pages visited, time spent on the website, and other usage information.

How We Use Your Information

We may use information we collect to:

• Respond to inquiries and requests
• Communicate with you about Niyama Center’s services
• Assist with therapist matching
• Assist with scheduling and appointment-related communications
• Verify or assist with insurance-related inquiries when applicable
• Provide and maintain our website and services
• Provide customer service
• Communicate important administrative or service-related information
• Improve our website, services, and user experience
• Maintain the security and integrity of our website
• Comply with applicable legal and regulatory obligations

SMS/Text Messaging

If you voluntarily provide your mobile phone number and consent to receive text messages from Niyama Center, we may use your mobile phone number to send SMS/text messages regarding your inquiry, therapist matching, insurance verification, scheduling, appointments, and other service-related or customer-care communications.

Participation in Niyama Center’s SMS messaging program is voluntary. Consent to receive SMS/text messages is not a condition of purchasing or receiving services from Niyama Center.

We do not share, sell, rent, or provide your mobile phone number, SMS opt-in information, or messaging consent data to third parties or affiliates for marketing or promotional purposes.

Mobile information and SMS consent will not be transferred to other organizations for their independent marketing or promotional use.

Message frequency varies depending on your interactions with Niyama Center.

Message and data rates may apply.

You may opt out of receiving SMS/text messages at any time by replying STOP to a message. After opting out, you will no longer receive SMS/text messages from Niyama Center unless you subsequently provide consent again.

For assistance with SMS/text messaging, reply HELP or contact Niyama Center using the contact information provided below.

Opting out of SMS communications does not prevent you from communicating with Niyama Center through other available methods.

Sharing of Personal Information

We do not sell your personal information.

We may disclose personal information to service providers that perform services on our behalf, such as website hosting, communications, technology, administrative, or other operational services. These service providers may process information only as necessary to provide services to Niyama Center and are not authorized to use your information for their own independent marketing or promotional purposes.

We may also disclose information when required by law, regulation, legal process, court order, or governmental request, or when reasonably necessary to protect the rights, property, safety, or security of Niyama Center, our clients, website users, or others.

If Niyama Center is involved in a merger, acquisition, restructuring, sale of assets, or similar business transaction, information may be transferred as part of that transaction, subject to applicable legal requirements.

For clarity, mobile phone numbers, SMS opt-in information, and SMS messaging consent are not shared with third parties or affiliates for marketing or promotional purposes. SMS consent is not transferred to other organizations for their independent marketing or promotional use.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to operate the website, remember preferences, understand how visitors use the website, improve functionality, and analyze website performance.

A cookie is a small file stored on your device when you visit certain websites. Depending on your browser, you may be able to refuse or delete cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of our website.

We may also use analytics or similar technologies to understand website traffic and usage.

Service Providers

We may use third-party service providers to support our website and business operations. These providers may process information on our behalf when necessary to perform their services.

The use of service providers to facilitate communications or business operations does not authorize those providers to use your mobile information, SMS opt-in information, or SMS consent for their own marketing or promotional purposes.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide services, comply with legal and regulatory obligations, resolve disputes, maintain appropriate business records, and enforce our agreements and policies.

Retention periods may vary depending on the type of information and the reason it was collected.

Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of information transmitted to or stored by us.

Children’s Privacy

Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information directly from children under 13 through our website without appropriate authorization.

If we learn that personal information from a child under 13 has been collected through our website inappropriately, we will take reasonable steps to address the information in accordance with applicable law.

Links to Other Websites

Our website may contain links to websites or services operated by third parties.

Niyama Center does not control and is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of websites you visit.

Healthcare and Clinical Information

Information submitted through our general website or contact forms is used primarily to respond to inquiries and facilitate communication about our services.

If you become a client of Niyama Center, certain health and clinical information may be subject to additional privacy protections and practices, including those described in applicable healthcare privacy notices, consent forms, and other clinical documentation provided to you.

This website Privacy Policy does not replace any Notice of Privacy Practices or other healthcare privacy documentation that may apply to clinical services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically.

When changes are made, the updated Privacy Policy will be posted on this page and the “Last Updated” date will be revised.

We encourage you to review this Privacy Policy periodically for changes.

Contact Us

If you have questions about this Privacy Policy or Niyama Center’s privacy practices, please contact us:

Niyama Center